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Check out the most frequent questions or drop us a message if you still in doubt.
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Why should we use Kululu in our wedding?

Tons of photos and videos are taken by your guests - won’t it be a waste you’ll never see it? With Kululu you can actually get every photo/video/story taken by your guests and have it nicely packed in a beautiful digital album you can share with your loved ones immediately after the event. Moreover, you get a live slideshow that can be displayed anywhere (projectors, big screens, TVs) and updates in real-time with every photo/video taken. This unique approach encourages your guests to take share even more photos while making the whole experience fun for everyone.

How does Kululu’s automatic photo sharing work?

Kululu’s system collects every photo/video posted on Instagram using a hashtag of your choice, as well as anything uploaded to a wedding page we creates especially for you.

Not all my guests use Instagram, can they still participate?

Of course! Our platform designed to play well with everyone (Yes, grandma, we got you covered). Guests can upload photos via an easy-to-use wedding page we created especially for you. This page can be accessed easily on any phone. We’ll be sharing the link with your guests via SMS and it will be publicly shown on your live slideshow.

Do you show photos/videos/stories from private Instagram accounts?

No, this is an Instagram requirement and we can't violates it.
But no worries, guests can easily change it and then go back when the event is over. Go to Instagram App - Settings > Privacy > Account Privacy > Change to Public.

We already have a photographer so why should we use Kululu?

No doubt your photographer is going to be amazing, but there’s no way he or she can be everywhere. Your guests capture such  valuable moments during your wedding which gives you an opportunity to view an authentic side of it, crafted by your friends and family. Moreover, your photographer can also upload photos she takes during the wedding and it will show up in the Live Slideshow as well - how cool is that?

Although not intended to, some couples find Kululu as a budget friendly alternative for full-time photographer for their event. We're welcome any case. :)

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Why is this better than photo sharing apps?

With Kululu, no apps required - not from you and not from your guests . Installing unknown apps is so 2010. It requires a lot of work and hassle so few guests end up doing it, resulting in less photos for you. Moreover, some apps disrespect your's and your gusts' privacy with invasive policies and might sell and use your data. We don't do that. Give the power back to your guests with a simple and intuitive approach.

What do we need to make Kululu work?

Basically you don’t need anything - Kululu collects everything automatically for you and save it in a well designed digital album. We do encourage you to display the slideshow during your event. It simply a web link you can display everywhere (projectors, TVs, big screen, tablets, etc.)- it increases the engagement of your guests as well as the fun and celebration(everyone want to be on the big screen!).

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How would guests know which hashtag to use?

Through several ways:

  1. SMS Notifications - once the event starts, we send your guests SMS notification with all the necessary details regarding your wedding, including your wedding hashtag and an wedding gallery upload page (which can be used to upload photos manually without a hashtag).
  2. Live Slideshow - the hashtag is shown (and upload page link) clearly on the photos slideshow so guests can easily see it in case you display it on projectors, TVs and other screens.
  3. Printed Cards/Signs - You can print cards containing all the information regarding your wedding hashtag and upload page. You can find cards ready to be printed with all the details on your dashboard.

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How long my event will remain active?

Every event will remain active for 24 hours from the moment it starts. But no worries, if your event span during several days, let us know and will make it work accordingly.

How does Kululu use our guests’ information?

The privacy and security of your guests are is a core value of Kululu. Unlike other photo sharing apps, we don’t collect anything taken by your guests without their permission (guests explicitly add a hashtag or upload it manually via your wedding page). We make sure to contact your guests only as it relates to your event (reminders, notifications. etc.). Unlike others, we don’t sell or use your photos in anyway without your explicit permission.

How does Kululu’s automatic photo sharing work?

Kululu’s system collects every photo/video posted on Instagram using a hashtag of your choice, as well as anything uploaded to a wedding page we creates especially for you.

What is the Live Slideshow?

The Live Slideshow is a live feed of photos, videos and Instagram stories shared by your guests during the wedding in real-time. Guests will see every Instagram post/Story or media uploaded (via your wedding page) on the slideshow immediately. The slideshow can be accessed through any device with internet connection and you can display it on projectors, big screens, TVs etc. From our experience - guests love being shown on the big screen and it's also something nice to watch in the background while guests eating, dancing or taking short breaks during the wedding.

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Do you collect Instagram Stories as well?

Yes, we do! Don’t lose your wedding Stories just because 24 hours have passed - we’re here to help you! Stories bring a new and colourful dimension to wedding events and we proud to be the only platform out there who supports it.

Do you show photos/videos/stories from private Instagram accounts?

No, this is an Instagram requirement and we can't violates it.
But no worries, guests can easily change it and then go back when the event is over. Go to Instagram App - Settings > Privacy > Account Privacy > Change to Public.

What do we need to make Kululu work?

Basically you don’t need anything - Kululu collects everything automatically for you and save it in a well designed digital album. We do encourage you to display the slideshow during your event. It simply a web link you can display everywhere (projectors, TVs, big screen, tablets, etc.)- it increases the engagement of your guests as well as the fun and celebration(everyone want to be on the big screen!).

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What if an inappropriate photo or video is shared?

Our system automatically detects inappropriate photos and videos using AI and Machine learning technology. Moreover, you can always delete any photo or video manually using your dashboard which can be accessed from any phone with your account.

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How do I delete a bad/inappropriate photo?

Simply go to your dashboard and then “Photos & Videos” page, click the photo/video you’d like to delete and then press the trash icon. The photo will be deleted and won’t be shown in the slideshow and your web album anymore.

Do I need an internet connection in order to make the Live Slideshow work?

Yes. In order to show live feed of tagged/uploaded photos and videos taken by your guests, the computer used to display the slideshow must have an Internet connection. Don’t worry if the connection is dropped for a second - the slideshow will get back to work with the new uploads once the internet connection is back.

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Can I share the slideshow with friends and family who could’t come?

Absolutely! You can share the slideshow with anyone you want and they will be able to follow you along and see what’s happing remotely.

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I’ve uploaded a post/Story to Instagram but it didn’t show up

It takes about a minute for the live slideshow to update.
For your information, we only show posts and Stories from Instagram accounts which are set to public (Instagram limitation to respect user’s privacy settings).
You can also ask your guests to change it and then go back when the event is over. Go to Instagram App - Settings > Privacy > Account Privacy > Change to Public.

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How would you notify guests about my event?

We'll send SMS notifications to  guests when the event starts including your event hashtag and manual upload page.
When your event ends, we'll send guests a "thank you" message with a link to your wedding album with all the photos and videos taken during the event.
You can add all your guests info in the "Guest Manager" page. This service is free of charge.

Not all my guests use Instagram, can they still participate?

Of course! Our platform designed to play well with everyone (Yes, grandma, we got you covered). Guests can upload photos via an easy-to-use wedding page we created especially for you. This page can be accessed easily on any phone. We’ll be sharing the link with your guests via SMS and it will be publicly shown on your live slideshow.

Do you show photos/videos/stories from private Instagram accounts?

No, this is an Instagram requirement and we can't violates it.
But no worries, guests can easily change it and then go back when the event is over. Go to Instagram App - Settings > Privacy > Account Privacy > Change to Public.

How would guests know which hashtag to use?

Through several ways:

  1. SMS Notifications - once the event starts, we send your guests SMS notification with all the necessary details regarding your wedding, including your wedding hashtag and an wedding gallery upload page (which can be used to upload photos manually without a hashtag).
  2. Live Slideshow - the hashtag is shown (and upload page link) clearly on the photos slideshow so guests can easily see it in case you display it on projectors, TVs and other screens.
  3. Printed Cards/Signs - You can print cards containing all the information regarding your wedding hashtag and upload page. You can find cards ready to be printed with all the details on your dashboard.

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How does Kululu use our guests’ information?

The privacy and security of your guests are is a core value of Kululu. Unlike other photo sharing apps, we don’t collect anything taken by your guests without their permission (guests explicitly add a hashtag or upload it manually via your wedding page). We make sure to contact your guests only as it relates to your event (reminders, notifications. etc.). Unlike others, we don’t sell or use your photos in anyway without your explicit permission.

What is the digital album?

We'll store all the photos and videos that were taken during the event in a beautiful digital album you can easily share with your friends.
Guests (and you) have the opportunity to see the photos of themselves and share/download it.

How long will I have access to my web album?

Your web album will be available for you and your guests for up to 12 months from the event date.
In general, we recommend to download all photos to your computer or save in any other cloud service once the event is over.

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